Avenida de las Américas, s/n, 38660 Playa de las Americas, Spain
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Hotel Cleopatra Palace Overview

First Impressions

Walking into Hotel Cleopatra Palace for the first time, I honestly wasn’t expecting much from the name — it sounds a bit over-the-top, doesn’t it? But this four-star property in Playa de las Americas actually surprised me in the best way. The lobby has this warm, welcoming vibe without trying too hard to be fancy, and you can immediately sense why so many guests keep coming back. There’s something genuinely comfortable about the place that hits you right away.

Location That Actually Matters

You know what’s rare? Finding a hotel where the location lives up to the hype, but this place really delivers on that front. It sits right on Avenida de las Americas, which means you’re basically in the heart of everything without being stuck in the chaos. I mean, couples consistently rate the location a 9.7 out of 10, and after spending time here, I totally get why. You can walk to the beach in minutes, hit the shops and restaurants easily, but still retreat to somewhere that feels peaceful when you need a break from all the action.

The Room Experience

The room I stayed in was honestly better than I expected — clean, comfortable, and with enough space that you don’t feel cramped after a long day exploring Tenerife. What I appreciated most was how well-maintained everything felt, from the bathroom fixtures to the air conditioning that actually works properly (you’d be surprised how often that’s not the case). The balcony views vary depending on which side you’re on, but even the partial ocean glimpses make those morning coffees feel special.

Breakfast and Practical Perks

The buffet breakfast is solid — not groundbreaking, but definitely satisfying with enough variety to keep you happy for a week-long stay. Fresh fruit, decent coffee, and the usual suspects you’d want before heading out for the day. What really impressed me though was the free parking situation — in this area, that’s actually a huge deal and saves you both money and headaches. It’s one of those practical touches that makes your whole trip smoother.

Why Guests Love It

Here’s the thing about Hotel Cleopatra Palace — it’s not trying to be the flashiest place on the strip, and that’s exactly why it works so well. The fact that they have more repeat guests than most other properties tells you everything you need to know. People discover this place, have a genuinely good experience, and decide to come back instead of gambling on somewhere new. The 8.6 rating reflects what you actually get: a reliable, well-located hotel that delivers on the basics while making you feel welcome. Sometimes that’s exactly what you want for a Canary Islands getaway.

Travelers should reserve a hotel in Tenerife at least three months ahead for major events like Carnival and summer holidays, ensuring the best rates and prime locations near popular beach resorts.

Hotel Cleopatra Palace Accommodations

AccommodationDetails
Twin Room2 single beds for 2 adults
Twin Room with Sea View2 single beds for 2 adults
Twin Room with Pool View2 single beds for 2 adults
Superior Twin Room with Private Pool2 single beds for 2 adults
Twin Room with Pool View (2 Adults + 1 Child)3 single beds for 2 adults, 1 child
Twin Room (2 Adults + 1 Child)3 single beds for 2 adults, 1 child
Suiteextra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 2 adults
Suite (2 Adults + 1 Child)extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 2 adults, 1 child
Superior Twin Room with Private Pool (2 Adults + 1 Child)1 single bed and 1 extra-large double bed for 2 adults, 1 child
Twin Room with Sea View (2 Adults + 1 Child)1 single bed and 1 extra-large double bed for 2 adults, 1 child
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Reviews of Hotel Cleopatra Palace

  • Goran from Switzerland (9/10)

    We had an eraly flight and they prepared a breakfast for us to go.

  • Hildur from Iceland (9/10)

    😀

  • William from United Kingdom (9/10)

    All fantastic

  • Ursula from Ireland (9/10)

    It was so central great facilities pool cafe ice-cream etc. By the pool. It seemed peaceful but was very busy.

  • Taylor from United Kingdom (8/10)

    The location is very good right on the beach and central to las americas and christisnos. Staff very attentive and always friendly.

  • Tudhope from Spain (9/10)

    Very good. Plenty to choose from

  • Kolbrun from Iceland (9/10)

    We liked everything about our stay, and will consider coming back to this great place.

  • Iina from Finland (9/10)

    Location is perfect, next to the beach as well as shops and restaurants. Balcony’s see view is really fantastic, worth to pay. Breakfast is exellent, tasty and there’s pretty much everything you can hope for. Childrens club is open everyday and you can choose without furher notice were kids want to join, and my younger (and braver) child really enjoyed herself even when she speaks only Finnish and didn’t understand a word. 😂 You can use the pool area of the hotel next to Cleopatra (part of the same hotel group) which is great because pool is bigger and better and there is a cool water play area for children. Everything seems clean and well taken cared of.

  • Margaret from United Kingdom (8/10)

    Location was great. Only 10 minutes walk to Los Christanos or 30 minutes to Costa Adeje. Breakfast had a variety of choice.

  • Kaza from Ireland (8/10)

    A very spacious hotel! The reception staff and room attendants were very friendly and welcoming. The rooms are dated but clean, it would be great if there were tea and coffee making facilities in the room.

Surroundings

What’s nearby:

  • Kids Land: 2.8 km
  • Roca del Conde: 8 km
  • El Duque Castle: 5 km
  • Arona Beach Park: 1.9 km
  • Teide National Park: 3.1 km
  • Parque Nacional La Caleta: 7 km
  • Parque Ecológico Las Águilas del Teide: 5 km

Restaurants & cafes:

  • Restaurant Coconut Joe-S: 2 m
  • Restaurant Hard Rock CAFE: 2 m
  • Restaurant Restaurante Atlántico: 2 m

Beaches in the neighbourhood:

  • Camison Beach: 300 m
  • El Bunker Beach: 750 m
  • Las Vistas Beach: 500 m
  • Los Cristianos Beach: 1.4 km
  • Playa de Las Americas: 950 m

Closest airports:

  • La Gomera Airport: 75 km
  • Tenerife South Airport: 17 km
  • Tenerife North–Ciudad de La Laguna Airport: 82 km

Facilities

Spa:

  • Kids’ pool
  • Fitness classes
  • Yoga classes
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
  • Solarium
  • Fitness center

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shuttle service
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Elevator
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Bathtub

Outdoors:

  • Beachfront
  • Sun deck
  • Balcony
  • Terrace

Activities:

  • Bicycle rental
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
  • Themed dinners
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids’ club
  • Entertainment staff
  • Darts
  • Ping-pong
  • Pool table
  • Playground
  • Golf course (within 2 miles)
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Languages Spoken:

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Entertainment & Family Services:

  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
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House Rules at Hotel Cleopatra Palace

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 2:00 PM to 4:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • From 8:00 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 13 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff:

9.3

Comfort:

8.9

Location:

9.7

Free Wifi:

8.2

Facilities:

8.6

Cleanliness:

9.0

Value for money:

8.1