Antonio Ruiz Alvarez s/n, 38400 Puerto de la Cruz, Spain
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Image 1 of Alua Tenerife
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Hotel Description

You know what struck me first about Alua Tenerife? The location is honestly perfect – it’s tucked away on Antonio Ruiz Alvarez street, which means you’re literally a five-minute walk from Puerto de la Cruz’s main action but without all the tourist chaos right outside your window. I mean, you can actually sleep here, which is saying something for this area.

The hotel itself has that solid 4-star feel without trying too hard to be fancy. The lobby’s got this relaxed vibe that immediately tells you this isn’t some stuffy place where you’ll feel weird walking through in flip-flops. What really impressed me though was how the staff actually seemed to know the area – not just the obvious tourist spots, but like, where to get the best local fish or which beaches are less crowded on weekends. That 8.3 rating makes total sense when you experience the service firsthand. Check-in was smooth (they had my room ready even though I arrived early), and honestly, the whole place just runs well without feeling overly corporate.

The rooms are comfortable – nothing revolutionary, but everything works and the beds are actually decent, which you can’t always count on. Here’s the thing about staying here: you’re walking distance to Playa Jardín, but more importantly, you’re close enough to wander into the old town for dinner without it being a whole production. The hotel’s got a pool area that’s nice for an afternoon break, and I loved that it wasn’t constantly packed with screaming kids – though there were families around, it maintained this chill atmosphere. Parking was straightforward too, which if you’ve ever driven around Puerto de la Cruz, you know is a genuine blessing. I actually found myself using the hotel as a base to explore the northern part of the island pretty easily – you’re well-positioned for day trips to the Anaga mountains or even a quick drive up to Teide if you’re feeling ambitious. The whole area has this authentic Canarian feel that a lot of the southern resorts just don’t capture, and staying at Alua Tenerife puts you right in the middle of it without sacrificing comfort.

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Facilities

Spa:

  • Kids’ pool
  • Fitness
  • Beach umbrellas
  • Massage
  • Fitness center

View:

  • View

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Activities:

  • Bicycle rental
  • Live music/Performance
  • Evening entertainment
  • Entertainment staff
  • Diving
  • Ping-pong
  • Pool table
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Room Amenities:

  • Socket near the bed

3 swimming pools:

  • Opening times
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Opening times
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Opening times
  • Open all year
  • Adults only
  • Heated pool

Languages Spoken:

  • German
  • English
  • Spanish
  • French

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • ATM on site
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services:

  • Strollers
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Rules

Pets:

  • Pets are allowed on request. Charges may apply.

Groups:

  • When booking more than 5 rooms, different policies and additional fees may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • From 01:00 to 12:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

8.7

Comfort:

8.9

Location:

8.6

Free Wifi:

7.9

Facilities:

8.4

Cleanliness:

9.0

Value for money:

8.4

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