Tres de Mayo esquina Aurea Díaz Flores, 38005 Santa Cruz de Tenerife, Spain
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Silken Atlántida Santa Cruz Overview

First Impressions

Walking into Silken Atlántida Santa Cruz, you immediately get that feeling of “okay, this is exactly what I needed.” The lobby has this modern, polished vibe without being stuffy — honestly, it strikes that perfect balance between professional and welcoming. You know what really caught my attention? The staff actually seems to remember guests who’ve been here before, which makes sense since this place has way more repeat visitors than most hotels I’ve stayed at. The attention to detail in the common areas sets the tone for the entire stay.

Prime Location in Santa Cruz

The location is genuinely fantastic — I mean, couples rate it 9.1 out of 10, and after spending time in Santa Cruz de Tenerife, I totally get why. You’re right at the corner of Tres de Mayo and Aurea Díaz Flores, which puts you within walking distance of pretty much everything that matters. The shopping areas are close, the port is accessible, and you can actually explore the city center without constantly calling taxis. There’s something really satisfying about being able to just step out and immediately feel like you’re in the heart of things. This central positioning makes it an ideal base for discovering local attractions and dining options.

The Room Experience

Here’s where this four-star hotel really delivers — the beds are seriously comfortable. I’m usually pretty picky about mattresses, but whatever they’ve got here just works. The room itself feels contemporary and well-maintained, with enough space to actually unpack and settle in properly. The design is clean without being cold, and honestly, after long days exploring Tenerife, coming back here felt like a genuine retreat. Every detail has been thoughtfully considered for maximum comfort.

Breakfast and Practical Perks

The buffet breakfast is solid — not groundbreaking, but definitely satisfying with enough variety to keep you happy whether you’re rushing out for excursions or taking your time. What I really appreciated was the private parking situation. If you’re planning to rent a car and explore the island (which you absolutely should), having guaranteed parking at the hotel eliminates one of those little travel stresses that can add up. The convenience of on-site parking makes independent exploration effortless and worry-free.

Why Guests Love It

There’s something to be said for a hotel that gets the fundamentals right — comfortable beds, great location, reliable service, and those small touches that show they actually care about guest experience. The fact that so many people come back here tells you everything you need to know. It’s not trying to be the flashiest place on the island, but it delivers exactly what you want from a well-run hotel in Santa Cruz. Whether you’re using it as a base for exploring Tenerife or just need a reliable place to stay in the city, this place gets it right. The consistent quality and genuine hospitality make it a standout choice.

Travelers should reserve a hotel in Tenerife at least three months ahead for major events like Carnival and summer holidays, ensuring the best rates and prime locations near popular beach resorts.

Silken Atlántida Santa Cruz Accommodations

AccommodationDetails
Comfort Double or Twin Room2 single beds, or and 1 double bed for 2 adults, 1 child
Junior Suite2 × 1 extra-large double bed for 2 adults, 1 child
Junior Suite Club2 × 2 extra-large double beds for 2 adults, 1 child
Club Double or Twin Room1 double bed for 2 adults, 1 child
Deluxe Queen Room1 double bed for 2 adults
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Reviews of Silken Atlántida Santa Cruz

  • Hubert from Poland (9/10)

    very nice elevator. with the look on a street. localisation is a plus. Near big bus station and near city centre

  • Julio from Spain (9/10)

    El hotel en general

  • David from United States (9/10)

    Great location and within an easy walk to what we wanted to see and do

  • Janusz from Poland (9/10)

    Very nice panoramic lift

  • Ken from Ireland (8/10)

    Central location.

  • Joseph from United Kingdom (8/10)

    Breakfast was perfect as always. Great choice and delicious.
    Bed was comfy
    Staff were efficient and friendly

  • Janusz from Poland (9/10)

    Good breakfast, clean room.

  • Antonello from Switzerland (9/10)

    Location, services and coffee machine

  • Dave from United Kingdom (8/10)

    The location is excellent, near the bus station and a short flat walk to the town centre. We booked a Junior Suite (which was huge)…a wee treat after backpacking through the Canary Islands. The Hotel is pretty classy, extremely clean and well maintained.

  • Rosina from Spain (9/10)

    The location was perfect, really close to public transport and the taxi rank, also brilliant for shops and the supermarket. The staff were helpful and polite. And all necessities were available, including a mini fridge.

Surroundings

What’s nearby:

  • Mercado I: 850 m
  • Estadio II: 550 m
  • Cabo Llanos: 300 m
  • África Park: 1.1 km
  • Tomás Cano I: 750 m
  • Tomás Cano III: 750 m
  • Peatonal Los Llanos: 300 m
  • Cepsa-Divina Pastora: 950 m
  • Reyes Católicos No 12: 950 m
  • Tenerife Espacio de las Artes: 900 m

Restaurants & cafes:

  • Restaurant Mr Chen II: 50 m
  • Restaurant Hamburguesa Nostra: 100 m
  • Cafe/bar Cafetería Filadelfia: 100 m

Top attractions:

  • Museo municipal de Bellas Artes: 1.5 km
  • Museo militar regional de Canarias: 5 km

Beaches in the neighbourhood:

  • Valleseco Beach: 4.4 km
  • Las Teresitas Beach: 9 km
  • Caleta de Negros Beach: 1.2 km

Closest airports:

  • Tenerife South Airport: 59 km
  • Tenerife North–Ciudad de La Laguna Airport: 9 km

Facilities

Spa:

  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Hot tub/Jacuzzi
  • Solarium
  • Fitness center
  • Sauna

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Outdoors:

  • Sun deck

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages Spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning Services:

  • Suit press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
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House Rules at Silken Atlántida Santa Cruz

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 2:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • Until 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 13 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff:

9.0

Comfort:

8.9

Location:

9.2

Free Wifi:

8.4

Facilities:

8.6

Cleanliness:

8.9

Value for money:

8.2