

Hotel Description
You know what struck me first about the Silken Atlántida? It’s got this unexpectedly sleek vibe tucked right into the heart of Santa Cruz – I mean, you’re literally at the corner of Tres de Mayo and Aurea Díaz Flores, which honestly doesn’t sound like much until you realize you can walk to pretty much everything worth seeing in the city center. The building itself has this modern glass facade that catches the Canarian light beautifully, and when I walked into the lobby, there was this immediate sense of “okay, they actually thought about design here.”
The location is what really sells it, though. You’re about a ten-minute stroll from the port where all the inter-island ferries dock – super handy if you’re island-hopping – and the main shopping district is literally around the corner. But here’s the thing locals know: you’re also close enough to the Mercado de Nuestra Señora de África to grab incredible fresh produce and local cheese (seriously, don’t skip the goat cheese), yet far enough from the really touristy waterfront that you’re not dealing with cruise ship crowds every single day. The rooms are well-designed – I’d call them contemporary rather than trendy, with these floor-to-ceiling windows that actually open, which is rarer than you’d think in modern hotels. The AC works properly too, which matters more than you’d expect in Tenerife’s summer heat.
What impressed me most was how the staff seemed to genuinely know the city. When I asked about getting to Anaga Rural Park, the guy at reception didn’t just hand me a brochure – he told me which bus to take and mentioned that the 8 AM departure gives you the best light for photos at the viewpoints. The breakfast spread is solid without being overwhelming, and they actually have decent coffee, not that hotel swill you sometimes get. Parking can be a bit tricky in this part of Santa Cruz – the hotel has a garage, but it fills up fast, so I’d recommend booking that in advance if you’re driving. The 8.4 rating feels about right to me; it’s not trying to be the fanciest place on the island, but it nails the fundamentals and puts you right where you want to be for exploring both the city and using it as a base for day trips around Tenerife. Plus, and this might sound weird, but the elevator is actually quiet – you won’t hear it running all night, which has definitely been an issue at other places I’ve stayed.
Rooms
- Comfort Double or Twin Room with 2 single beds, or and 1 double bed for 2 adults, 1 child
- Junior Suite with 2 × 1 extra-large double bed for 2 adults, 1 child
- Junior Suite Club with 2 × 2 extra-large double beds for 2 adults, 1 child
- Club Double or Twin Room with 1 double bed for 2 adults, 1 child
- Deluxe Queen Room with 1 double bed for 2 adults


Reviews
Hubert from Poland (9/10)
very nice elevator. with the look on a street. localisation is a plus. Near big bus station and near city centre
Julio from Spain (9/10)
El hotel en general
David from United States (9/10)
Great location and within an easy walk to what we wanted to see and do
Janusz from Poland (9/10)
Very nice panoramic lift
Ken from Ireland (8/10)
Central location.
Joseph from United Kingdom (8/10)
Breakfast was perfect as always. Great choice and delicious.
Bed was comfy
Staff were efficient and friendlyJanusz from Poland (9/10)
Good breakfast, clean room.
Antonello from Switzerland (9/10)
Location, services and coffee machine
Dave from United Kingdom (8/10)
The location is excellent, near the bus station and a short flat walk to the town centre. We booked a Junior Suite (which was huge)…a wee treat after backpacking through the Canary Islands. The Hotel is pretty classy, extremely clean and well maintained.
Rosina from Spain (9/10)
The location was perfect, really close to public transport and the taxi rank, also brilliant for shops and the supermarket. The staff were helpful and polite. And all necessities were available, including a mini fridge.
SURROUNDINGS
What’s nearby:
- Mercado I: 850 m
- Estadio II: 550 m
- Cabo Llanos: 300 m
- África Park: 1.1 km
- Tomás Cano I: 750 m
- Tomás Cano III: 750 m
- Peatonal Los Llanos: 300 m
- Cepsa-Divina Pastora: 950 m
- Reyes Católicos No 12: 950 m
- Tenerife Espacio de las Artes: 900 m
Restaurants & cafes:
- Restaurant Mr Chen II: 50 m
- Restaurant Hamburguesa Nostra: 100 m
- Cafe/bar Cafetería Filadelfia: 100 m
Top attractions:
- Museo municipal de Bellas Artes: 1.5 km
- Museo militar regional de Canarias: 5 km
Beaches in the neighbourhood:
- Valleseco Beach: 4.4 km
- Las Teresitas Beach: 9 km
- Caleta de Negros Beach: 1.2 km
Closest airports:
- Tenerife South Airport: 59 km
- Tenerife North–Ciudad de La Laguna Airport: 9 km
Facilities
Spa:
- Locker rooms
- Fitness
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach umbrellas
- Hot tub/Jacuzzi
- Solarium
- Fitness center
- Sauna
Bedroom:
- Linens
- Wardrobe or closet
General:
- Shared lounge/T V area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Room service
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
Outdoors:
- Sun deck
Living Area:
- Desk
Food & Drink:
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages Spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning Services:
- Suit press
- Ironing service
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- Safe
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Concierge
- Baggage storage
- Tour desk
- 24-hour front desk


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in:
- From 2:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 12:00 PM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 13 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Maestro
- Mastercard
- Visa
- Diners Club
- American Express
- Cash
Guest reviews
Staff:
Comfort:
Location:
Free Wifi:
Facilities:
Cleanliness:
Value for money:
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