Calle la Hoya 27, 38400 Puerto de la Cruz, Spain
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Image 1 of Relax Playa San Telmo
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Relax Playa San Telmo Overview

First Impressions

Walking into Relax Playa San Telmo, you immediately get that feeling — you know, when a place just clicks. It’s not trying too hard to impress, but there’s something genuinely welcoming about this four-star spot that sits right in the heart of Puerto de la Cruz. The lobby has this relaxed Canarian vibe that actually matches the name, and honestly, after dealing with airport chaos, that’s exactly what you want.

Location & Neighborhood

Here’s the thing about Calle la Hoya — it’s one of those addresses that locals nod approvingly at when you mention it. You’re basically in the sweet spot of Puerto de la Cruz, where you can walk to the famous black sand beaches in minutes, but you’re also close enough to the old town’s cobblestone streets and that gorgeous botanical garden everyone raves about. I mean, there’s a reason couples keep coming back here — the evening strolls along the promenade are pretty magical, especially when the Atlantic starts doing that golden hour thing.

The Rooms

The rooms at Relax Playa San Telmo strike that perfect balance between comfort and character. They’re not massive, but they’re thoughtfully designed with those lovely Canarian touches — think warm wood accents and balconies that actually matter (some hotels just give you a tiny ledge, you know?). The beds are properly comfortable, and there’s decent storage space, which honestly makes such a difference when you’re staying more than a couple nights. What I really appreciated was how quiet everything felt, even though you’re right in the middle of everything.

Amenities & Atmosphere

The hotel keeps things simple but does them well. There’s a nice pool area where you can escape the beach crowds if you want, and the staff — well, they actually seem to enjoy their jobs, which isn’t always a given. The common areas have this laid-back energy that encourages you to slow down a bit. You’ll find guests chatting over coffee in the morning or planning their next adventure, and it creates this nice community feeling without being overwhelming or intrusive.

Why Guests Love It

What really sets this place apart is how it captures the essence of Puerto de la Cruz without the tourist trap feeling. You’re staying somewhere that feels connected to the real character of this volcanic island town — close enough to hear the ocean, walking distance from authentic Canarian restaurants, and positioned perfectly for exploring both the natural wonders and cultural sites. It’s the kind of place where you end up extending your stay because leaving feels premature, especially when you realize how rare it is to find a hotel that genuinely enhances your destination rather than just providing a bed for the night.

Relax Playa San Telmo Accommodations

AccommodationDetails
Two-Bedroom Superior Apartment2 × 2 single beds and 2 × 1 double bed for 4 adults, 1 child
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Reviews of Relax Playa San Telmo

  • Danielle from United Kingdom (8/10)

    The apartment was brilliantly located – so close to the beach and amazing restaurants. It was clean and big and had all the different amenities needed.

    The host was excellent at communication and helped us with a few various issues.

  • Aleksandra from Poland (9/10)

    Very clean. Great location. Good contact with the host who was super helpful

  • Eitan from Germany (9/10)

    Great location, very helpful host. The apartment is spacious and very comfortable.

  • Elvyn from Poland (9/10)

    Obiekt położony w fenomenalnej lokalizacji- blisko do morza, w centrum miasta, blisko do restauracji, sklepów, supermarketu, piekarnia piętro niżej i darmowy pociąg do Loro Parque zaraz obok. Mieszkanie bardzo czyste, przyjemne ze wszystkimi udogodnieniami i wyposażeniem. Łóżka wygodne i duże, możliwość łóżeczka turystycznego z pościelą dla niemowlaka. Gospodyni niezwykle kontaktowa i sympatyczna, gotowa pomóc we wszystkim.

  • Christine from France (9/10)

    Disponibilité de l’hôte

  • Yaiza from Spain (9/10)

    La anfitriona es encantadora. El apartamento muy limpio, amplio, cómodo y céntrico, gran variedad de restaurantes y zonas de ocio alrededor… Recomendable al 100%. Volveremos sin duda. Gracias.

  • Ирина from Ukraine (9/10)

    Расположение

  • Andreas from Germany (3/10)

    Die Wohnung ist gut ausgestattet mit praktischen Geräten wie einer Waschmaschine und einer Spülmaschine.
    • Die Küchenausstattung ist ausreichend: Es gibt Geschirr, Seife und verschiedene Küchengeräte wie eine Kaffeemaschine, einen Toaster, einen Kühlschrank mit Tiefkühlfach, eine Mikrowelle und eine Dunstabzugshaube.
    • Es gibt viele Steckdosen in der Wohnung, was für die Nutzung von Geräten praktisch ist.
    • Die Nähe zu Sehenswürdigkeiten ist ein weiterer Vorteil der Wohnung.
    • Die anderen Bewohner des Hauses waren freundlich und ruhig.
    • Der Vermieter war anfangs höflich, jedoch gab es kaum Informationen. Alles, von der Schlüsselübergabe über Müllentsorgung bis zum WLAN-Passwort, musste aktiv nachgefragt werden.
    • Die Wohnung war zu Weihnachten ein wenig geschmückt, was eine angenehme Atmosphäre geschaffen hat.

  • Mercedes from Spain (9/10)

  • Jose from Spain (9/10)

Surroundings

What’s nearby:

  • Taoro Park: 500 m
  • Plaza Charco: 500 m
  • Los Lavaderos: 19 km
  • Botanical Gardens: 1.5 km
  • San Felipe Castle: 1.5 km
  • Teide National Park: 3.4 km
  • Parque Natural El Montillo: 14 km
  • Parque El Pinar, La Victoria: 9 km
  • Parque Recreativo de los Nateros.: 16 km
  • Circuito deportivo Avenida las Palmeras: 7 km

Restaurants & cafes:

  • Restaurant Casa Panadero: 20 m
  • Restaurant Il Gelato Puro: 50 m
  • Restaurant La Taberta de Fran: 20 m

Beaches in the neighbourhood:

  • Playa Jardin: 1.4 km
  • Playa Martianez: 600 m
  • San Telmo Beach: 200 m
  • Playa del Muelle: 450 m
  • El Bollullo Beach: 2.9 km

Public transport:

  • Bus Puerto de la Cruz Bus Station: 1.1 km

Closest airports:

  • Tenerife South Airport: 93 km
  • Tenerife North–Ciudad de La Laguna Airport: 24 km

Facilities

Bedroom:

  • Linen

Kitchen:

  • Children’s high chair
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bathroom:

  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer

Activities:

  • Beach
  • Cycling
  • Hiking
  • Skiing

Living Area:

  • Desk

Miscellaneous:

  • Non-smoking throughout
  • Non-smoking rooms

Outdoor & View:

  • City view

Room Amenities:

  • Private entrance

Languages spoken:

  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese

Media & Technology:

  • Streaming service (like Netflix)
  • TV

Great for your stay:

  • Private bathroom
  • Free WiFi
  • Kitchen
  • Non-smoking rooms
  • Skiing
  • Washing machine
  • Hiking
  • Coffee machine
  • Beach
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House Rules at Relax Playa San Telmo

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 20:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.1

Location:

9.8

Facilities:

8.9

Cleanliness:

9.1

Value for money:

8.9