Plaza del Charco, 2 planta 5, puerta 533, edificio Luna, 38400 Puerto de la Cruz, Spain
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Refugio del muelle Overview

First Impressions

You know what hits you first about Refugio del muelle? It’s that you’re literally staying above one of the most charming squares in the Canary Islands. I mean, Plaza del Charco is right there beneath your feet — this isn’t some “close to attractions” situation where you still need to walk fifteen minutes. The four-star property sits on the fifth floor of edificio Luna, and honestly, that elevation works in your favor because you get these incredible views without the street noise that usually comes with being right in the action.

Location & Neighborhood

Plaza del Charco is basically the beating heart of Puerto de la Cruz, and staying at Refugio del muelle puts you right in the middle of everything that matters. The square transforms throughout the day — morning coffee at the cafés below, afternoon people-watching, then evening drinks as the whole area comes alive. You’re a two-minute walk from the old fishing harbor (that’s the “muelle” the hotel’s named after), and the black sand beaches are just down the hill. What I really love is how you can duck into the narrow streets around the plaza and find these little tapas bars that tourists walking from other hotels never stumble across.

The Accommodation

The rooms here feel more like a well-appointed apartment than a typical hotel setup. You get proper space to spread out, which is refreshing after staying in some of those cramped coastal hotels where you can barely open your suitcase. The windows — and this is key — actually open onto the plaza, so you can hear the fountain and the gentle buzz of conversation from the terraces below. It’s not party-loud, just that perfect level of life happening around you. The décor keeps things simple and clean, letting the location do the talking rather than trying to compete with unnecessary flourishes.

Daily Rhythms

Mornings at Refugio del muelle have this lovely rhythm to them. You wake up and the plaza’s already stirring — vendors setting up, locals grabbing their cortados, that early golden light hitting the colonial buildings just right. By afternoon, you can watch the whole social scene unfold from your window, and honestly, it’s better entertainment than most hotel TV channels. Evenings are when the magic really happens though. The restaurants around the plaza light up, couples stroll through (no wonder this place gets such high marks from romantic travelers), and you get this front-row seat to authentic Canarian life.

Why Guests Love It

Recent guests consistently rave about the location, and after staying here, I totally get why. You’re not just visiting Puerto de la Cruz — you’re actually living in its most beautiful corner for a few days. The combination of being right on Plaza del Charco while still having that fifth-floor sanctuary to retreat to strikes the perfect balance. Couples especially seem to fall for this place, probably because there’s something undeniably romantic about having your own little perch above one of the prettiest squares in the Canaries. It’s the kind of spot where you find yourself planning your next visit before you’ve even checked out.

Refugio del muelle Accommodations

AccommodationDetails
One-Bedroom Apartment with Balcony and City Viewsingle bed, 1 single bed, sofa bed and 1 sofa bed for 3 adults, 1 child
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Reviews of Refugio del muelle

  • Urbanová from Czech Republic (9/10)

    Absolutely fantastic location And amazing view

  • Olav from Norway (8/10)

    leilighet og terrasse var flott

Surroundings

What’s nearby:

  • Taoro Park: 550 m
  • Plaza Charco: 20 m
  • Los Lavaderos: 18 km
  • Botanical Gardens: 2 km
  • San Felipe Castle: 950 m
  • Teide National Park: 2.7 km
  • Parque Natural El Montillo: 14 km
  • Parque El Pinar, La Victoria: 10 km
  • Parque Recreativo de los Nateros.: 16 km
  • Circuito deportivo Avenida las Palmeras: 7 km

Restaurants & cafes:

  • Restaurant Delizia: 100 m
  • Restaurant Columbus Plaza: 40 m
  • Restaurant Pizzeria La Tasquita: 40 m

Beaches in the neighbourhood:

  • Playa Jardin: 900 m
  • Playa Martianez: 1.1 km
  • San Telmo Beach: 450 m
  • Playa del Muelle: 50 m
  • Playa de los Roques: 2.8 km

Public transport:

  • Bus Puerto de la Cruz Bus Station: 650 m

Closest airports:

  • Tenerife South Airport: 92 km
  • Tenerife North–Ciudad de La Laguna Airport: 24 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Beachfront
  • Outdoor dining area
  • Outdoor furniture
  • Balcony

Activities:

  • Beach
  • Water park Additional charge Off-site
  • Snorkelling Additional charge Off-site
  • Horse riding Additional charge Off-site
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site

Living Area:

  • Sofa
  • Seating Area

Food & Drink:

  • Tea/Coffee maker

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Non-smoking rooms

Outdoor & View:

  • Landmark view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Ironing facilities
  • Iron

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian
  • Malay
  • Chinese

Safety & security:

  • Fire extinguishers
  • Smoke alarms

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Tour desk

Most popular facilities:

  • Free parking
  • Free WiFi
  • Beachfront
  • Non-smoking rooms

Building characteristics:

  • Private apartment in building
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House Rules at Refugio del muelle

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 00:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 00:00 to 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

6.2

Comfort:

8.8

Location:

10

Facilities:

7.5

Cleanliness:

7.5

Value for money:

7.5