

Hotel Description
Nestled along the picturesque coastline of Alcalá, Spain, the Red Level at Gran Melia Palacio de Isora – Adults Only is a luxury hotel that offers an unparalleled experience for discerning travelers. Awarded a remarkable 8.9 score and 5 stars, this adults-only haven is a true oasis of tranquility, catering to the needs of those seeking a serene and sophisticated getaway.
Situated in the heart of La Costa, the hotel boasts a prime location, providing easy access to the area’s breathtaking natural wonders and cultural attractions. Guests are invited to immerse themselves in the stunning vistas of the Atlantic Ocean, with the hotel’s strategic placement offering unobstructed views of the sparkling waters and the majestic mountains that serve as a dramatic backdrop.
The Red Level experience at Gran Melia Palacio de Isora is defined by its commitment to exceptional service and attention to detail. From the moment guests arrive, they are greeted with a warm and personalized welcome, setting the tone for a truly indulgent stay. The hotel’s spacious and elegantly appointed suites are designed to provide the ultimate in comfort and relaxation, with plush bedding, modern amenities, and private terraces or balconies that offer panoramic views of the surrounding landscape.
Beyond the luxurious accommodations, the hotel boasts an array of world-class facilities and amenities that cater to the diverse needs and preferences of its guests. The on-site spa is a haven of tranquility, offering a range of rejuvenating treatments and therapies that promise to soothe the mind, body, and soul. For those seeking active pursuits, the hotel’s fitness center and outdoor swimming pools provide ample opportunities for exercise and leisure.
Dining at the Red Level is a culinary journey in its own right, with the hotel’s gourmet restaurants showcasing the finest local and international cuisine, expertly prepared using the freshest ingredients. Guests can savor their meals while taking in the breathtaking vistas, creating a truly memorable dining experience.
The Red Level at Gran Melia Palacio de Isora – Adults Only is not just a hotel, but a sanctuary where guests can truly unwind and indulge in the finer things in life. With its uncompromising commitment to excellence, impeccable service, and stunning natural surroundings, this 5-star haven offers a truly exceptional vacation experience for those seeking a sophisticated and serene escape.
Rooms
- Redlevel Villa with Private Pool with 2 × 1 extra-large double bed for 2 adults
- RedLevel Deluxe Room with Terrace and Hot Tub with 1 extra-large double bed, or and 2 single beds for 3 adults
- Red Level Junior Suite Front Ocean View with Whirlpool with 1 extra-large double bed, or and 2 single beds for 3 adults
- Redlevel Deluxe Partial Ocean View with Whirlpool with 1 extra-large double bed, or and 2 single beds for 3 adults
- Red Level Deluxe Front Ocean View with 1 extra-large double bed, or and 2 single beds for 3 adults
- Redlevel Deluxe Partial Ocean View with 1 extra-large double bed, or and 2 single beds for 3 adults
- Red Level Master Suite Ocean View with Terrace Bathtub with 1 extra-large double bed, or, 2 single beds and 1 sofa bed for 3 adults
- RedLevel Deluxe with 1 extra-large double bed, or and 2 single beds for 3 adults


Reviews
Tarik from Morocco (9/10)
Beach Acces adult only pool and the helpful front desk staff just amazing people
Daryl from Guernsey (8/10)
Excellent location. Good service, Good room and facilities
Alison from United Kingdom (9/10)
The red level adults only area of the hotel was excellent. Room was perfect, including the balcony whirlpool bath that you could arrange for your butler to prepare for you! Breakfast was very good. Drinks (including wine and beer) and snacks were available free of charge from the lounge all day. Some nice local restaurants 5-10min walk for dinner.
Susan from United Kingdom (9/10)
lovely breakfast great staff
Laura from United Kingdom (9/10)
Possibly the nicest hotel we’ve stayed in! The staff were so friendly and helpful, from management to cleaners. It was beautifully clean and finished to such a high spec. But the attention to detail is what steals the show. They’ve thought of everything – from the superb breakfast overlooking the ocean (for Red Level guests) to the padded sun loungers. Definitely worth going for Red Level!
Paula from United Kingdom (8/10)
Beautifully landscaped and impeccably maintained. Very clean everywhere. Staff were all without exception, friendly, helpful and polite.
James from Spain (9/10)
Loved this property, we had the red level stay, we had 3 days without the kids so it was great, really nice staff lovely rooms, first time at a melia hotel and would highly recommend, I have been trying to find a high level hotel on Tenerife as it can be quite untidy, this hotel made you feel like you was in Dubai. We did travel in mid December so was very quiet so probably a different experience to most.
Brian from Ireland (9/10)
The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.
Eric from United Kingdom (9/10)
The staff was very helpful
Westley from United Kingdom (8/10)
Red level was worth the extra for the exclusiveness
SURROUNDINGS
What’s nearby:
- Teide National Park: 6 km
- Parque Nacional La Caleta: 18 km
Restaurants & cafes:
- Restaurant El Chorro: 250 m
- Cafe/bar Red Level Bar & Restaurant: 250 m
- Restaurant El Rincón de la Barriga: 250 m
Beaches in the neighbourhood:
- Alcala Beach: 550 m
- Mendez Beach: 650 m
- Baja Larga Beach: 900 m
- Playa de los Topos: 1.1 km
- Punta Blanca Beach: 1.5 km
Closest airports:
- La Gomera Airport: 98 km
- Tenerife South Airport: 38 km
Facilities
Spa:
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Turkish/Steam Bath
- Massage
- Spa
- Fitness center
- Sauna
Bedroom:
- Linens
- Wardrobe or closet
General:
- Shuttle service
- Pet bowls
- Pet basket
- Adults only
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Executive lounge access
- Wake-up service
- Tile/Marble floor
- Car rental
- Laptop safe
- Soundproof rooms
- Elevator
- Heating
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Dining table
- Coffee machine
- Electric kettle
Parking:
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
Outdoors:
- Outdoor furniture
- Beachfront
- Sun deck
- Terrace
- Garden
Activities:
- Aerobics
- Archery
- Live sports events (broadcast)
- Live music/Performance
- Happy hour
- Themed dinners
- Bike tours
- Beach
- Tennis equipment
- Snorkeling
- Diving
- Cycling
- Hiking
- Canoeing
- Windsurfing
- Ping-pong
- Fishing
- Tennis court
Living Area:
- Sofa
- Sitting area
- Desk
Food & Drink:
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Socket near the bed
- Sofa bed
- Clothes rack
Transportation:
- Public transit tickets
2 swimming pools:
- Open all year
- Open all year
Languages Spoken:
- German
- English
- Spanish
- French
- Italian
- Russian
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
Media & Technology:
- iPod dock
- Flat-screen TV
- Satellite channels
- Telephone
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk


Rules
Pets:
- Pets are allowed on request. Charges may apply.
Groups:
- When booking more than 9 rooms, different policies and additional fees may apply.
Check-in:
- From 15:00
- Guests are required to show a photo ID and credit card at check-in.
Check-out:
- From 01:00 to 12:00
Children & Beds:
- Children not allowed.
Cancellation/prepayment:
- Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
Staff:
Comfort:
Location:
Free Wifi:
Facilities:
Cleanliness:
Value for money:
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