Avenida Venezuela, 15, 38400 Puerto de la Cruz, Spain
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Hotel Description

You know what struck me first about the Melia Costa Atlantis? It’s honestly one of those places where the location just makes sense once you’re there. Right on Avenida Venezuela in Puerto de la Cruz – and I mean literally a few minutes’ walk from the old town’s cobblestone streets where you’ll find those tiny tapas bars that locals actually frequent. The hotel sits in this sweet spot where you’re close enough to hear the Atlantic waves but far enough from the main tourist chaos around Plaza del Charco.

The building itself has this sort of understated elegance that doesn’t scream “look at me” like some of the flashier resorts further south. I actually appreciated that – it feels more integrated into the neighborhood rather than dropped on top of it. The rooms are what you’d expect from a solid 4-star property, nothing revolutionary but comfortable and clean with those little touches that matter when you’re settling in for more than a night or two. The staff genuinely seemed to know the area well, which is rarer than you’d think. When I asked about hiking trails up to the botanical gardens, the guy at reception didn’t just hand me a generic brochure – he actually drew a route on a map and mentioned which café makes the best cortado for the walk back.

What really sold me on this place was how it handles the whole Puerto de la Cruz experience. Look, this isn’t Playa de las Americas with its party-till-dawn vibe – it’s more relaxed, more authentically Canarian, and the Melia Costa Atlantis gets that. The pool area doesn’t blast music all day, so you can actually hear yourself think (or hear the waves, which is better). And here’s something practical that matters – parking is actually manageable here, unlike some spots in the old town where you’re circling forever. The hotel’s position means you can walk to the natural pools at Lago Martiánez in about ten minutes, or head the other way to the black sand beaches without needing a car. I mean, you’ll want to rent one eventually to explore the rest of Tenerife, but for your Puerto de la Cruz days, you’re set. It’s the kind of place where you end up staying longer than planned because everything just… works. Not perfect, but solidly good in all the ways that matter when you’re trying to actually enjoy your vacation instead of managing it.

Rooms

  • Estimated price from: $169. Meliá Room with 2 single beds for Max persons: 2
  • Estimated price from: $186. Twin Room with Mountain View with 2 single beds for Max persons: 2
  • Estimated price from: $204. Twin Room with Frontal Sea View with 2 single beds for Max persons: 2
  • Estimated price from: $250. The Level Frontal Sea View with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $258. The Level Premium Sea View with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $277. The Level Junior Suite Frontal Sea View with 1 large double bed for Max persons: 2
  • Estimated price from: $281. Family Room with 2 single beds and 1 double bed for Max persons: 3
  • Estimated price from: $386. Superior Family Room with Frontal Sea View with 2 single beds and 1 large double bed for Max persons: 4
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SURROUNDINGS

What’s nearby:

  • Taoro Park: 800 m
  • Plaza Charco: 950 m
  • Los Lavaderos: 19 km
  • Botanical Gardens: 1.5 km
  • San Felipe Castle: 1.9 km
  • Teide National Park: 2.1 km
  • Parque Natural El Montillo: 14 km
  • Parque El Pinar, La Victoria: 10 km
  • Parque Recreativo de los Nateros.: 15 km
  • Circuito deportivo Avenida las Palmeras: 7 km

Restaurants & cafes:

  • Restaurant Berlín: 50 m
  • Cafe/bar Tony Cruz Pub: 50 m
  • Restaurant Indian Crown: 150 m

Beaches in the neighbourhood:

  • Playa Jardin: 1.8 km
  • Playa Martianez: 100 m
  • San Telmo Beach: 500 m
  • Playa del Muelle: 900 m
  • El Bollullo Beach: 3.1 km

Public transport:

  • Bus Puerto de la Cruz Bus Station: 1.2 km

Closest airports:

  • Tenerife South Airport: 93 km
  • Tenerife North–Ciudad de La Laguna Airport: 24 km

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace

Wellness:

  • Kids’ pool
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Bicycle rental
  • Beach
  • Kids’ club
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site
  • Golf course (within 3 km) Additional charge

Food & Drink:

  • Coffee house on site
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • Spanish
  • French

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone

Reception services:

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Outdoor swimming pool
  • Spa and wellness centre
  • Non-smoking rooms
  • 3 restaurants
  • Facilities for disabled guests
  • Fitness centre
  • Room service
  • Bar
  • Beachfront
  • Good breakfast

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Parking Private parking is possible on site (reservation is not possible) and costs € 24 per day.:

  • Parking garage

Other for your stay:

  • Electric kettle
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Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.8

Comfort:

8.2

Location:

9.1

Free WiFi:

7.1

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.6

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