Iberostar Heritage Grand Mencey

Iberostar Heritage Grand Mencey Overview

First Impressions

Walking into the Iberostar Heritage Grand Mencey feels like stepping back into Tenerife’s golden age — but with all the modern touches you’d expect from a five-star property. The lobby has this old-world elegance that actually works, not the stuffy kind that makes you feel like you can’t touch anything. I mean, this place has been welcoming guests since the 1950s, and you can feel that history in the best possible way. The staff greets you like they genuinely want you there, which honestly sets the tone for everything else.

Prime Location in Santa Cruz

Here’s what I love about the location — you’re right in the heart of Santa Cruz de Tenerife on Dr. José Naveiras street, which puts you walking distance from the main shopping areas and the port. The couples who stay here aren’t wrong when they rave about it (they give it a 9.2, which is pretty impressive). You can actually walk to the Auditorio de Tenerife in about ten minutes, and the Mercado de Nuestra Señora de África is just around the corner if you want to grab some local produce or just soak up the atmosphere. Plus, there’s parking available right at the hotel, which — trust me — is a huge deal in this part of the city.

The Rooms

The room I stayed in had this perfect balance of classic charm and modern comfort. The beds here are legitimately some of the most comfortable I’ve experienced in the Canary Islands — guests consistently mention this, and I can see why. The bathrooms are spacious with marble touches that feel luxurious without being over the top. What really got me was the attention to detail, like the quality linens and the way the room was laid out to maximize the space. Some rooms have views of the city, others overlook the internal courtyard, but honestly both work well depending on what you’re after.

Dining and Amenities

The breakfast buffet is where this place really shines — it’s extensive without being overwhelming, with a good mix of international options and local Canarian specialties. I actually found myself looking forward to it each morning, which doesn’t always happen at hotel buffets. The restaurant serves solid Mediterranean cuisine for dinner, though you’re also perfectly positioned to explore the local dining scene. The hotel has a nice spa area where you can unwind after a day of exploring, and the service throughout the property maintains that luxury standard you’d expect.

Why Guests Love It

What strikes me most is how many people come back here — the repeat guest rate is notably higher than most hotels in the area, which tells you something about the experience. It’s that combination of reliable luxury, genuine hospitality, and a location that actually enhances your stay rather than just providing a place to sleep. You know what? Sometimes the classics become classics for a reason, and the Grand Mencey has figured out how to honor its heritage while staying relevant for today’s travelers.

The luxury concierge service in Tenerife unlocks chartered dolphin safaris, volcanic spa rituals, and after-hours observatory sessions.

Iberostar Heritage Grand Mencey Accommodations

Reviews of Iberostar Heritage Grand Mencey

• Audace from Spain (9/10)

  Good size bed – good location – friendly staff

• Benjamin from United Kingdom (9/10)

  Pool, service, bar area, central location, interior design

• Liz from United Kingdom (9/10)

  Everything. beautiful gardens, lots of places to sit, great restaurants and bars, lovely pool, but best of all, friendly, kind staff.

• Anton from Netherlands (9/10)

  Breakfast was amazing! Super fresh products, everyday some special meals and good quality coffee, fresh, smoothies. Everyday you get some compliments from the bar like icecreams, smoothies, cocktails… amazing! Also the stuff has prepared a presents for you in the room which also was cleaned everyday perfectly. Stuff is amazing – so friendly and smiling I loved them! One of the best places I have been and proce-quality is exceptionally good 10/10

• Lucia from United Kingdom (9/10)

  Beautiful building and food

• Marietta from Netherlands (9/10)

  The architecture of the building, the pool (I believe it’s heated), the location (opposite a park, close to the city center and not too far from the beach) but most importantly, the staff and in particular Klaudia from Los Laureles.

• Larry from United States (8/10)

  For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond. Adjacent to beautiful city park , las ramblas, bus stops and walking to Port area.

• Garry from United Kingdom (9/10)

  Superb breakfast. Nice room and balcony. Pleasant gardens.

• Rodrigo from Portugal (9/10)

  I allways stay in this hotel when I come to Tenerife. I pretty much like everything from the place. The buulding itself is a beautiful piece of architecture very well preserved. The rooms are comfortavel, the gym is very complete and being open air is super pleasant. The breakfast is outstanding.

• Maria from United Kingdom (8/10)

  Did not have breakfast at the hotel as extortionate price when there are so any cafes you can have breakfast for a 1/4 of the price.

Surroundings

Facilities