Hotel Puerto Palace

Hotel Puerto Palace Overview

First Impressions

Walking into Hotel Puerto Palace, you immediately get that feeling of stepping into something special — it’s got this polished, contemporary vibe that feels sophisticated without being stuffy. The lobby has these clean lines and warm lighting that honestly made me pause for a moment to take it all in. What struck me right away was how the staff seemed genuinely happy to see guests arrive, not just going through the motions you sometimes get at four-star properties.

Prime Location in Puerto de la Cruz

Here’s what I love about this spot — you’re right in the heart of Puerto de la Cruz but somehow it doesn’t feel chaotic. The hotel sits on Doctor Cobiella Zaera, which might not mean much if you haven’t been here before, but trust me, it’s perfectly positioned. You can actually walk to the main plaza and those charming cobblestone streets in just a few minutes, and the famous Lago Martiánez pools are close enough that you’ll hear the waves if you listen carefully. Couples seem to really get this location — I mean, there’s something romantic about being able to stroll to dinner along those tree-lined streets.

The Room Experience

My room had this lovely view that caught the morning light just right, and honestly, the space felt more generous than I expected. The décor strikes that perfect balance between modern comfort and subtle Canarian touches — nothing too flashy, but you know you’re somewhere special. The bathroom was spotless with good water pressure (always a relief when traveling), and I appreciated the little details like quality toiletries and blackout curtains that actually worked.

Breakfast Worth Waking Up For

Now, I’m usually pretty skeptical about hotel breakfasts, but this one surprised me. The buffet spread is genuinely impressive — they’ve got everything from traditional continental options to proper vegetarian and vegan choices, plus gluten-free items that don’t feel like an afterthought. What I really appreciated was the fresh local fruit and the way they prepared eggs to order. You know what? I actually found myself getting up a bit earlier just to enjoy breakfast without rushing, which says something about the quality and atmosphere.

Why Guests Love It

There’s this effortless quality to Hotel Puerto Palace that makes your stay feel smooth and enjoyable. The location really is the star here — you’re close enough to everything that matters but far enough from the tourist crowds to feel like you’ve found something special. I noticed other guests seemed relaxed and happy, the kind of contentment you see when people feel they’ve made a good choice. Whether you’re planning romantic dinners in the old town or day trips around Tenerife, this place gives you that perfect home base where you’ll actually look forward to coming back each evening.

Hotel Puerto Palace Accommodations

Reviews of Hotel Puerto Palace

• Vadim from Portugal (9/10)

  All exceptional! Very attentive staff, professional attitude, really enjoyed! Thank you for hosting us!

• Victorien from Switzerland (8/10)

  The room is comfy, the cleanliness is impeccable. The pool and breakfast are just as good as the rest. Vera good destination, The position of the hotel is nice, despite being just on top of a hill toward the sea.

• Ainara from United Kingdom (9/10)

  Really good buffet

• Michal from Poland (9/10)

  The hotel has its years, but it is a Canary style, which does not age at all. Super clean, the highest level staff and fresh, diverse food. I really appreciate super comfortable beds, silent neighbourhood and superior food.

• Wilson from United Kingdom (9/10)

  Amazing location and staff

• Dairis from Latvia (8/10)

  Good breakfast, comfortable bed, nice terase.

• Ameet from United Kingdom (9/10)

  breakfast amazing something for everyone.
  Rooms were clean and spacious.
  
  Pools were clean and quiet

• John from United Kingdom (8/10)

  The staff were excellent, all except one woman on reception who was rude.

• Olegs from Latvia (8/10)

  We very satisfied. Good location and friendly staff. Good meal. We highly recommended Puerto Palace Hotel.

• Janice from United Kingdom (9/10)

  Breakfast was plentiful with plenty of variety. The hotel is high above the town, but is walkable in about 15 minutes downhill. Room was very comfortable. I wanted to stay there for 2 extra days but they were fully booked, so had to move to another hotel.

Surroundings

Facilities