Avenida de Colón, 12, 38400 Puerto de la Cruz, Spain
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Image 1 of H10 Tenerife Playa
Image 2 of H10 Tenerife Playa

Hotel Description

I’ll be honest – when I first walked up to the H10 Tenerife Playa on Avenida de Colón, I wasn’t expecting much. It’s right in the thick of Puerto de la Cruz’s tourist zone, and you know how those spots can be hit or miss. But actually, this place surprised me in the best way possible.

The thing about this hotel is that it gets Puerto de la Cruz right, if that makes sense. You’re literally a two-minute walk from Playa Jardín (that black sand beach everyone talks about), but more importantly, you’re positioned perfectly to actually experience the town like locals do. I mean, step out the front door and you’re on the same street where people are heading to work, grabbing their morning coffee at those tiny bars that don’t even have names on them. The hotel itself has that solid, unpretentious vibe – it’s definitely a proper 4-star place, but without any of that stuffy resort nonsense that makes you feel like you’re trapped in a bubble.

What really won me over was how they handle the details that matter when you’re actually staying somewhere for more than just Instagram photos. The rooms face different directions, and honestly, I’d recommend asking for one toward the back if you’re a light sleeper – Avenida de Colón can get a bit lively on weekend nights, though it’s nothing terrible. The staff actually knows the area well (not just the touristy bits), and they’ll point you toward places like the little tapas spot two blocks down that doesn’t look like much but serves the best pulpo you’ll find outside of Galicia. The pool area is where the hotel really shines, actually – it’s got this relaxed atmosphere where you can hear the ocean but you’re not dealing with sand in everything. I spent more time there than I expected, just reading and watching people navigate the organized chaos of Puerto de la Cruz below.

You know what sealed the deal for me? It was around 7 PM on my second day, and I was heading out to explore the old town area near the plaza. The evening light was hitting the hotel’s facade just right, and I realized this place had become my actual base, not just somewhere to crash. That’s when you know a hotel is doing something right – when it feels like a genuine part of your travel experience rather than just a necessary evil. The 8.3 rating makes perfect sense once you’re there for a few days. It’s not trying to be the fanciest place on the island, but it nails the fundamentals while keeping you connected to what makes Puerto de la Cruz special in the first place.

Rooms

  • Double or Twin Room (1 Adult) with 1 single bed for 1 adult
  • Twin Room with 2 single beds for 2 adults
  • Double Room (2 Adults + 1 Child ) with 3 single beds for 2 adults, 1 child
  • Double Room (3 Adults) with 3 single beds for 3 adults
  • Standard Double Room with Sea View with 2 single beds for 2 adults
  • Standard Double or Twin Room with Sea View (3 Adults) with 3 single beds for 3 adults
  • Standard Double or Twin Room with Sea View (2 Adults + 1 Child) with 2 single beds for 2 adults, 1 child
  • Standard Double Room with Sea View (1 Adult) with 2 single beds for 1 adult
  • Basic Double Room with 2 single beds for 2 adults
  • Basic Double Room (1 Adult) with 2 single beds for 1 adult
  • Privilege Double Room (2 Adults) with 2 single beds for 2 adults
  • Superior Double Room with 2 single beds, or and 1 large double bed for 1 adult
  • Superior Double Room with 2 single beds, or and 1 large double bed for 2 adults
  • Superior Double Room with 3 single beds, or and 1 large double bed for 2 adults, 1 child
  • Superior Double Room with 3 single beds, or and 1 large double bed for 3 adults
  • Family Room with 2 single beds for 1 adult
  • Family Room with 2 single beds for 2 adults
  • Family Room with 2 single beds and 1 sofa bed for 2 adults, 1 child
  • Family Room with 2 single beds and 1 sofa bed for 3 adults
  • Superior Double Room Sea View with 2 single beds, or and 1 large double bed for 1 adult
  • Superior Double Room Sea view with 2 single beds, or and 1 large double bed for 2 adults
  • Superior Double Room Sea View with 3 single beds, or, 1 single bed and 1 large double bed for 2 adults, 1 child
  • Superior Double Room Sea View with 2 single beds, or and 1 large double bed for 3 adults
  • Family Room with 2 single beds and 1 sofa bed for 2 adults, 2 children
Image 3 of H10 Tenerife Playa
Image 4 of H10 Tenerife Playa

Reviews

  • Agnes from Hungary (9/10)

    Great location, friendly staff, clean room and fantastic food selection for breakfast and dinner. 😍 Highly recommended hotel, we definitely come back🤩

  • Kathleen from Canada (9/10)

    Restaurant
    Evening entertainment
    Location
    Proximity to bus for park
    Restaurant staff very helpful

  • Henry from United Kingdom (8/10)

    all

  • Samuel from United Kingdom (9/10)

    Food was excellent with a great variety to choose from and the quality was superb

  • Julie from Spain (7/10)

    Position is fabulous. Entertainment was very good, staff lovely.

  • David from United Kingdom (7/10)

    Location

  • Wyn-jones from United Kingdom (8/10)

    Location

  • John from United Kingdom (7/10)

    Clean. Central. Comfortable

  • Pilar from Spain (9/10)

    Everything. We already knew the hotel

  • Eriks from Latvia (7/10)

    Central Location.

SURROUNDINGS

What’s nearby:

  • Taoro Park: 1 km
  • Plaza Charco: 950 m
  • Los Lavaderos: 18 km
  • Botanical Gardens: 1.7 km
  • San Felipe Castle: 1.9 km
  • Teide National Park: 2.4 km
  • Parque Natural El Montillo: 13 km
  • Parque El Pinar, La Victoria: 9 km
  • Parque Recreativo de los Nateros.: 16 km
  • Circuito deportivo Avenida las Palmeras: 7 km

Restaurants & cafes:

  • Restaurant Berlín: 200 m
  • Cafe/bar Tony Cruz Pub: 200 m
  • Restaurant La Taberna del Lago: 100 m

Beaches in the neighbourhood:

  • Playa Jardin: 1.8 km
  • Playa Martianez: 50 m
  • San Telmo Beach: 450 m
  • Playa del Muelle: 850 m
  • El Bollullo Beach: 2.5 km

Public transport:

  • Bus Puerto de la Cruz Bus Station: 1.5 km

Closest airports:

  • Tenerife South Airport: 92 km
  • Tenerife North–Ciudad de La Laguna Airport: 23 km

Facilities

Spa:

  • Kids’ pool
  • Fitness
  • Full-body massage
  • Back massage
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
  • Solarium
  • Fitness center
  • Sauna

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden

Activities:

  • Bicycle rental
  • Bingo
  • Archery
  • Live music/Performance
  • Themed dinners
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Darts
  • Ping-pong
  • Pool table
  • Golf course (within 2 miles)

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Kids’ meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

3 swimming pools:

  • Opening times
  • Open all year
  • Adults only
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Opening times
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Opening times
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Languages Spoken:

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Swedish

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Business Facilities:

  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Image 5 of H10 Tenerife Playa
Image 6 of H10 Tenerife Playa

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 2:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • Until 12:00 PM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 12 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Diners Club
  • American Express
  • Cash

Guest reviews

Staff:

8.9

Comfort:

8.4

Location:

9.4

Free Wifi:

8.1

Facilities:

7.9

Cleanliness:

8.4

Value for money:

7.9

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