Avenida Los Océanos s/n, 38686 Alcalá, Spain
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Image 1 of Gran Melia Palacio de Isora Resort & Spa
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Gran Melia Palacio de Isora Resort & Spa Overview

First Impressions

Walking into Gran Melia Palacio de Isora Resort & Spa, you immediately understand why this five-star property commands such respect on Tenerife’s southwest coast. The lobby feels more like a grand palace than a typical resort — honestly, the name isn’t just marketing fluff. Set along Avenida Los Océanos in Alcalá, this luxury resort sprawls across volcanic coastline with views that’ll make you forget to check your phone for hours.

Location & Setting

What strikes me about this spot is how it manages to feel both secluded and accessible. You’re tucked away from the tourist chaos of Los Cristianos, but still close enough to explore when the mood hits. The resort sits on this dramatic stretch of coast where black volcanic rock meets the Atlantic — it’s the kind of setting that makes every sunset feel like a personal show. Couples absolutely love it here, and I get why. There’s something about the way the property curves along the shoreline that creates these intimate pockets everywhere you look.

Accommodations & Amenities

The room I stayed in had this perfect balance of luxury and comfort — you know, fancy enough to feel special but not so precious that you’re afraid to actually relax. Floor-to-ceiling windows frame those ocean views, and the bathrooms are genuinely impressive without being over the top. The spa here is where things get really interesting though. It’s built into the volcanic landscape in this way that feels almost ancient, like you’re soaking in natural hot springs rather than a hotel facility.

Dining & Daily Rhythms

Breakfast is served buffet-style, and while that might sound ordinary, the quality here actually surprised me. Fresh local fruits, proper coffee, and they do this thing with local cheeses that I’m still thinking about. The main restaurant takes advantage of the Canary Islands’ position between Europe and Africa — you’ll find flavors that reflect both influences, plus plenty of fresh seafood that was probably swimming yesterday morning. What I really appreciated was how they handle the pace of meals here. Nothing feels rushed, which is exactly what you want when you’re trying to decompress.

Why Guests Love It

Here’s what makes this place work — it’s the details that show someone’s actually thinking about your experience. Private parking might sound basic, but when you’re dealing with rental cars and unfamiliar roads, it’s one less thing to worry about. The staff seems to genuinely understand that luxury isn’t just about thread counts and marble surfaces. It’s about anticipating what you need before you realize you need it. Recent guests consistently rate the location highly, and after spending time here, I understand the appeal. You get that sense of escape without feeling completely cut off from the world.

Gran Melia Palacio de Isora Resort & Spa Accommodations

AccommodationDetails
Suite1 extra-large double bed, or, 2 single beds and 1 sofa bed for 3 adults
Suite (2 Adults +1 Child)1 large double bed, or, 2 single beds and 1 sofa bed for 2 adults, 1 child
Suite (2 Adults + 2 Children)1 extra-large double bed, or, 2 single beds and 1 sofa bed for 2 adults, 2 children
Deluxe Room2 single beds, 2 × 1 sofa bed, or and 1 extra-large double bed for 3 adults, 1 child
Deluxe Front Sea View2 single beds, 2 × 1 sofa bed, or and 1 extra-large double bed for 3 adults, 1 child
Two-Bedroom Master Suite2 × 1 extra-large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 6 adults
Deluxe Room Partial Ocean View2 single beds, 2 × 1 sofa bed, or and 1 extra-large double bed for 3 adults, 1 child
Red Level Suite Resort View1 large double bed, or, 2 single beds and 1 sofa bed for 3 adults, 2 children
Red Level Suite Ocean View1 extra-large double bed, or, 2 single beds and 1 sofa bed for 3 adults, 2 children
Red Level Master Suite 2 Bedrooms Ocean View2 × 1 extra-large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 6 adults
Deluxe Family1 extra-large double bed, 2 × 1 sofa bed, or and 2 single beds for 3 adults
Red Level Master Suite 2 Bedrooms Resort View2 × 1 extra-large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 6 adults
Deluxe Family (2 Adults + 2 Children)1 extra-large double bed, 2 × 1 sofa bed, or and 2 single beds for 2 adults, 2 children
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Reviews of Gran Melia Palacio de Isora Resort & Spa

  • Roland from Hungary (9/10)

    The resort was comfortable. We tried three possible restaurants on site (Italian, Oasis, Pangea), and the food was great. The service was fast and professional in all three restaurants. The resort was clean and calm.

  • Jesper from Denmark (8/10)

    Restaurant staff very friendly.
    Excellent buffet.
    Housekeeping very good

  • Rahul from United Kingdom (9/10)

    Excellent accommodation with a lot of facilities and friendly staff

  • Emily from United Kingdom (8/10)

    Hotel lovely, breakfast good, staff great

  • Fernando from Spain (9/10)

    Excellent swimming pools. Gym. Excellent breakfast buffet.

  • Louise from United Kingdom (9/10)

    This Hotel is fabulous.
    The staff are polite, friendly and accommodating. Nothing was too much trouble for them.
    The food and alcohol included in the All Inclusive package was great quality and varied.
    Great pool and pool side facilities.
    For a short 5 night break this is a great location.

  • Arman from United Arab Emirates (9/10)

    Food, facilities, evening entertainment is excellent. Perfect for quiet, secluded and private rest.

  • Ciaragh from Ireland (9/10)

    Clean and well looked after…..plenty of outdoor space.

  • Eoin from Ireland (7/10)

    I loved the buffet breakfast and some and location to the sea and the beach

  • Rasa from Luxembourg (8/10)

    The hotel's teritory is big and well maintained, the infinity pool big and lovely (though the water slightly too cold).

Surroundings

What’s nearby:

  • Teide National Park: 6 km
  • Parque Nacional La Caleta: 18 km

Restaurants & cafes:

  • Restaurant El Chorro: 250 m
  • Cafe/bar Red Level Bar & Restaurant: 200 m
  • Restaurant El Rincón de la Barriga: 250 m

Beaches in the neighbourhood:

  • Alcala Beach: 550 m
  • Mendez Beach: 650 m
  • Baja Larga Beach: 900 m
  • Playa de los Topos: 1.1 km
  • Punta Blanca Beach: 1.6 km

Closest airports:

  • La Gomera Airport: 98 km
  • Tenerife South Airport: 38 km

Facilities

Spa:

  • Kids’ pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa
  • Solarium
  • Fitness center
  • Sauna

Bedroom:

  • Linens
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Kitchen:

  • Dining table
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden

Activities:

  • Aerobics
  • Archery
  • Live music/Performance
  • Themed dinners
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids’ club
  • Nightclub/D J
  • Entertainment staff
  • Diving
  • Cycling
  • Hiking
  • Ping-pong
  • Playground
  • Game room
  • Golf course (within 2 miles)
  • Tennis court

Living Area:

  • Sofa
  • Sitting area

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids’ meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

3 swimming pools:

  • Open all year
  • Infinity pool
  • Pool with view
  • Beach chairs/Loungers
  • Beach umbrellas
  • Open all year
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Open all year
  • Suitable for kids
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas

Languages Spoken:

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services:

  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
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House Rules at Gran Melia Palacio de Isora Resort & Spa

Pets:

  • Pets are allowed on request. Charges may apply.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 3:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • Until 12:00 PM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Union Pay credit card
  • Diners Club
  • American Express
  • Cash is not accepted

Guest reviews

Staff:

8.9

Comfort:

9.0

Location:

8.6

Free Wifi:

8.6

Facilities:

8.9

Cleanliness:

9.0

Value for money:

7.7