3 Calle Agustin Espinosa, 38400 Puerto de la Cruz, Spain
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Fantastico Overview

First Impressions

Walking into Fantastico on Calle Agustin Espinosa, you immediately get why this four-star spot has such incredible ratings. I mean, a 9.6 overall score doesn’t happen by accident — there’s something genuinely special happening here. The staff greets you like you’re actually expected, not just another tourist rolling in from the airport, and honestly, that sets the tone for everything else.

Location & Neighborhood

Here’s what I love about where Fantastico sits — you’re right in the heart of Puerto de la Cruz without being stuck in the chaos of the main tourist strips. The location score of 9.9 isn’t just marketing fluff; couples especially seem to get it, rating it the same for romantic getaways. You can walk to the black sand beaches in about five minutes, but you’re also close enough to those charming local tapas bars that most visitors never find. The free private parking on-site is actually a huge deal here — anyone who’s tried to park in Puerto de la Cruz during peak season knows what I’m talking about.

The Room Experience

The rooms at Fantastico strike this nice balance between modern comfort and local character. You know what impressed me most? The attention to details that actually matter — good water pressure, blackout curtains that work, and air conditioning that doesn’t sound like a freight train. Each room feels thoughtfully designed rather than just furnished from a catalog. The views vary depending on which side you’re on, but even the interior-facing rooms are quiet and comfortable. Many guests appreciate the quality of furnishings and the overall aesthetic appeal.

Dining & Local Flavor

While Fantastico doesn’t have its own full restaurant, they’ve got breakfast sorted, and it’s honestly better than the buffet spreads at bigger hotels. Fresh local fruits, proper coffee, and they actually know how to make eggs that aren’t rubber. What’s smart is how they’ll point you toward the best local spots for dinner — places where you’ll sit next to Canarian families rather than tour groups. The staff genuinely knows the neighborhood, which makes a difference when you want authentic recommendations.

Why Guests Love It

There’s something refreshing about a place that doesn’t try to be everything to everyone but nails what it sets out to do. Fantastico works because it feels more like a well-run boutique hotel than a corporate property — you get personalized service without the stuffiness. The combination of that prime location, the free parking (seriously, this saves you both money and headaches), and staff who actually care about your experience creates something special. It’s the kind of place where you’ll find yourself planning your next visit to Puerto de la Cruz before you’ve even checked out. The overall experience here truly stands out among comparable properties in the region.

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Facilities

Spa:

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples’ massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
  • Fitness center

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • High chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Barbecue
  • BBQ facilities
  • Patio
  • Terrace
  • Garden

Activities:

  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Bike tours
  • Walking tours
  • Beach
  • Water park
  • Water sports facilities on site
  • Snorkeling
  • Horseback riding
  • Diving
  • Cycling
  • Hiking
  • Canoeing
  • Windsurfing
  • Fishing
  • Golf course (within 2 miles)
  • Tennis court

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Wine/Champagne
  • Grocery deliveries
  • Tea/Coffee maker

Accessibility:

  • Entire unit located on ground floor

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Non-smoking rooms

Outdoor & View:

  • View

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Mosquito net
  • Private entrance
  • Interconnecting room(s) available
  • Fan
  • Ironing facilities
  • Iron

Transportation:

  • Bicycle rental
  • Shuttle service
  • Public transit tickets
  • Car rental
  • Airport shuttle

Languages Spoken:

  • German
  • English
  • Spanish
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Ironing service

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • Carbon monoxide detector
  • Safe

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
  • Pay-per-view channels

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • Express check-in/out

Building Characteristics:

  • Private apartment in building
  • Semi-detached
  • Detached

Entertainment & Family Services:

  • Baby safety gates
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House Rules at Fantastico

Pets:

  • Pets are allowed on request. Charges may apply.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00 to 23:30
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 1:00 to 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.8

Comfort:

9.6

Location:

9.8

Free Wifi:

10

Facilities:

9.7

Cleanliness:

9.8

Value for money:

9.4