

El Marques Palace by Intercorp Group Overview
First Impressions
Walking into El Marques Palace by Intercorp Group, you immediately sense this isn’t your typical four-star resort. The lobby has this refined elegance that feels both sophisticated and welcoming — honestly, it reminded me more of an upscale boutique property than a standard chain hotel. What struck me right away was how the staff seemed to genuinely care about getting things right, from the smooth check-in process to the way they explained the property’s layout without making you feel rushed.
Location & Surroundings
Puerto de Santiago isn’t the most famous spot in Tenerife, but that’s actually part of its charm. The hotel sits in a quieter area that couples absolutely love (and I can see why — the romantic sunset views are incredible), yet you’re still close enough to Los Gigantes cliffs that you can walk there in about fifteen minutes. The private parking on-site is a real blessing because, let’s be honest, finding parking in coastal Tenerife can be a nightmare during peak season. You know what’s great? You can easily explore the dramatic coastline without dealing with the crowds that swarm the more touristy areas.
The Rooms
My room had this modern yet comfortable feel — not trying too hard to be trendy, just well-designed spaces that work. The balcony was where I spent most of my downtime, especially in the evenings when the light hits the ocean just right. The air conditioning actually works properly (you’d be surprised how often that’s not the case), and the bathroom felt more spacious than I expected. I mean, it’s not huge, but everything’s laid out thoughtfully so you’re not bumping into things constantly.
Amenities & Experience
The pool area becomes the heart of the hotel during the day — it’s got that relaxed vibe where you can actually unwind without feeling like you’re at a crowded beach club. What I appreciated was how they’ve managed to create different zones, so whether you want to be social or just read a book in peace, there’s space for both. The restaurant serves solid international cuisine with some local touches, though honestly, with Puerto de Santiago’s dining scene right outside, you’ll probably want to explore beyond the hotel for dinner. The service throughout the property maintains that attentive-but-not-hovering balance that makes a stay feel effortless.
Why Guests Love It
This hotel works because it delivers on the fundamentals while offering something a bit special — that combination of a prime location with genuine hospitality. Couples keep coming back because it strikes the right note between having everything you need on-site and being perfectly positioned to explore one of Tenerife’s most scenic areas. The high guest ratings make sense when you experience how smoothly everything runs, from the reliable WiFi to the way housekeeping manages to refresh your room without disrupting your day. It’s the kind of place where you can have both an active holiday exploring the dramatic Canarian landscape and those lazy afternoons by the pool when you just want to switch off completely.
El Marques Palace by Intercorp Group Accommodations
| Accommodation | Details |
|---|---|
| One-Bedroom Apartment with Sea View | double bed, 1 double bed, sofa bed and 1 sofa bed for 2 adults, 3 children |
| Two-Bedroom Apartment with Garden View | 2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children |
| Two-Bedroom Apartment with Sea View | 2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children |
| Three Bedroom Deluxe Suite with Sea View and Terrace | 2 × 1 double bed and 4 × 2 single beds for 6 adults, 4 children |
| One-Bedroom Apartment with Garden View | double bed, 1 double bed, sofa bed and 1 sofa bed for 3 adults, 2 children |
| Two-Bedroom apartment with Garden view – Disability Access | 2 × 1 large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children |
| Three-Bedroom Apartment Sea View and Terrace | 4 × 2 single beds and 2 × 1 double bed for 6 adults, 4 children |


Reviews of El Marques Palace by Intercorp Group
Karen from United Kingdom (9/10)
Huge apartment with fabulous view of los gigantes . Staff so friendly . Lovely pool area . Excellent location . Highly recommended.
Neil from United Kingdom (8/10)
Good Location, very clean, well-equipped apartment, large balcony, washing machine, lovely pool, nice sun beds, spacious and quiet.
Scott from United Kingdom (8/10)
Location
Indrek from Estonia (8/10)
location super
Meeli from Estonia (8/10)
Heated pool, location, sunny terrace
Ivan from Slovakia (9/10)
Nice spacious hotel with heated outside pool. Located near supermarket, shops and restaurants.
Everything was ok. We were very satisfied.Viktors from Latvia (9/10)
Heated swimming pool, great location, available free parking in the streers nearby
Fox from United Kingdom (8/10)
Lovely apartment. Great position. Spotlessly clean & Lovely staff..Only note is that it is now very dated..Bathrooms especially need re furbished..
Our cleaner showed us an updated apartment a few doors up whilst she was cleaning for a change over…It was absolutely stunning….
Very well looked afterJosie from United Kingdom (9/10)
It was clean but does need refurbishment. Staff excellent in particular Rosie, Lara, Vladimir. Also head of cleaning Nahida.
Jarek from Ireland (9/10)
Very nice and always smiling staff will welcome you every day. Well-kept resort… and most importantly, a heated swimming pool!! The location couldn't be better – the town itself is full of attractions, restaurants and bars. The whole is complemented by amazing views of Los Gigantos, plus shops at your fingertips. A great place to stay.
Surroundings
What’s nearby:
- Teide National Park: 6 km
Restaurants & cafes:
- Restaurant Domo Mia: 150 m
- Restaurant Macaronesia: 150 m
- Restaurant Tasca Marale: 150 m
Beaches in the neighbourhood:
- La Arena Beach: 1.4 km
- Playa de Santiago: 850 m
- Callao Chico Beach: 3.2 km
- Los Gigantes Beach: 1.4 km
- Puerto Santiago Beach: 900 m
Closest airports:
- Tenerife South Airport: 42 km
- Tenerife North–Ciudad de La Laguna Airport: 75 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Children’s high chair
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Patio
- Balcony
- Terrace
- Garden
Wellness:
- Kids’ pool
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Open-air bath
- Solarium
Transport:
- Car hire
Activities:
- Beach
- Tennis equipment Additional charge
- Water park Additional charge Off-site
- Snorkelling Additional charge Off-site
- Diving Additional charge Off-site
- Cycling Off-site
- Hiking Additional charge Off-site
- Canoeing Additional charge Off-site
- Windsurfing Additional charge Off-site
- Fishing Off-site
- Tennis court Additional charge Off-site
Living Area:
- Dining area
- Sofa
- Seating Area
Food & Drink:
- Coffee house on site
- Packed lunches
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Miscellaneous:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Tile/marble floor
- Soundproofing
Languages spoken:
- German
- English
- Spanish
- French
- Russian
Cleaning services:
- Trouser press
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Safety deposit box Additional charge
Services & Extras:
- Wake-up service
- Wake up service/Alarm clock
Media & Technology:
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- Tour desk
Most popular facilities:
- Outdoor swimming pool
- Free WiFi
- Private parking
- Family rooms
- Non-smoking rooms
- Facilities for disabled guests
- Very good breakfast
Building characteristics:
- Detached
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Pool bar
Parking Private parking is possible on site (reservation is not needed) and costs € 7 per day.:
- Parking garage
- Accessible parking


House Rules at El Marques Palace by Intercorp Group
Pets:
- Pets are not allowed.
Groups:
- When booking more than 3 rooms, different policies and additional supplements may apply.
Smoking:
- Smoking is not allowed.
Check-in:
- From 16:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 10:00 to 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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Location:
Free WiFi:
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