Las Rosas, s/n, 38683 Puerto de Santiago, Spain
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Image 1 of El Marques Palace by Intercorp Group
Image 2 of El Marques Palace by Intercorp Group

El Marques Palace by Intercorp Group Overview

First Impressions

Walking into El Marques Palace by Intercorp Group, you immediately sense this isn’t your typical four-star resort. The lobby has this refined elegance that feels both sophisticated and welcoming — honestly, it reminded me more of an upscale boutique property than a standard chain hotel. What struck me right away was how the staff seemed to genuinely care about getting things right, from the smooth check-in process to the way they explained the property’s layout without making you feel rushed.

Location & Surroundings

Puerto de Santiago isn’t the most famous spot in Tenerife, but that’s actually part of its charm. The hotel sits in a quieter area that couples absolutely love (and I can see why — the romantic sunset views are incredible), yet you’re still close enough to Los Gigantes cliffs that you can walk there in about fifteen minutes. The private parking on-site is a real blessing because, let’s be honest, finding parking in coastal Tenerife can be a nightmare during peak season. You know what’s great? You can easily explore the dramatic coastline without dealing with the crowds that swarm the more touristy areas.

The Rooms

My room had this modern yet comfortable feel — not trying too hard to be trendy, just well-designed spaces that work. The balcony was where I spent most of my downtime, especially in the evenings when the light hits the ocean just right. The air conditioning actually works properly (you’d be surprised how often that’s not the case), and the bathroom felt more spacious than I expected. I mean, it’s not huge, but everything’s laid out thoughtfully so you’re not bumping into things constantly.

Amenities & Experience

The pool area becomes the heart of the hotel during the day — it’s got that relaxed vibe where you can actually unwind without feeling like you’re at a crowded beach club. What I appreciated was how they’ve managed to create different zones, so whether you want to be social or just read a book in peace, there’s space for both. The restaurant serves solid international cuisine with some local touches, though honestly, with Puerto de Santiago’s dining scene right outside, you’ll probably want to explore beyond the hotel for dinner. The service throughout the property maintains that attentive-but-not-hovering balance that makes a stay feel effortless.

Why Guests Love It

This hotel works because it delivers on the fundamentals while offering something a bit special — that combination of a prime location with genuine hospitality. Couples keep coming back because it strikes the right note between having everything you need on-site and being perfectly positioned to explore one of Tenerife’s most scenic areas. The high guest ratings make sense when you experience how smoothly everything runs, from the reliable WiFi to the way housekeeping manages to refresh your room without disrupting your day. It’s the kind of place where you can have both an active holiday exploring the dramatic Canarian landscape and those lazy afternoons by the pool when you just want to switch off completely.

El Marques Palace by Intercorp Group Accommodations

AccommodationDetails
One-Bedroom Apartment with Sea Viewdouble bed, 1 double bed, sofa bed and 1 sofa bed for 2 adults, 3 children
Two-Bedroom Apartment with Garden View2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children
Two-Bedroom Apartment with Sea View2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children
Three Bedroom Deluxe Suite with Sea View and Terrace2 × 1 double bed and 4 × 2 single beds for 6 adults, 4 children
One-Bedroom Apartment with Garden Viewdouble bed, 1 double bed, sofa bed and 1 sofa bed for 3 adults, 2 children
Two-Bedroom apartment with Garden view – Disability Access2 × 1 large double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 4 children
Three-Bedroom Apartment Sea View and Terrace4 × 2 single beds and 2 × 1 double bed for 6 adults, 4 children
Image 3 of El Marques Palace by Intercorp Group
Image 4 of El Marques Palace by Intercorp Group

Reviews of El Marques Palace by Intercorp Group

  • Karen from United Kingdom (9/10)

    Huge apartment with fabulous view of los gigantes . Staff so friendly . Lovely pool area . Excellent location . Highly recommended.

  • Neil from United Kingdom (8/10)

    Good Location, very clean, well-equipped apartment, large balcony, washing machine, lovely pool, nice sun beds, spacious and quiet.

  • Scott from United Kingdom (8/10)

    Location

  • Indrek from Estonia (8/10)

    location super

  • Meeli from Estonia (8/10)

    Heated pool, location, sunny terrace

  • Ivan from Slovakia (9/10)

    Nice spacious hotel with heated outside pool. Located near supermarket, shops and restaurants.
    Everything was ok. We were very satisfied.

  • Viktors from Latvia (9/10)

    Heated swimming pool, great location, available free parking in the streers nearby

  • Fox from United Kingdom (8/10)

    Lovely apartment. Great position. Spotlessly clean & Lovely staff..Only note is that it is now very dated..Bathrooms especially need re furbished..
    Our cleaner showed us an updated apartment a few doors up whilst she was cleaning for a change over…It was absolutely stunning….
    Very well looked after

  • Josie from United Kingdom (9/10)

    It was clean but does need refurbishment. Staff excellent in particular Rosie, Lara, Vladimir. Also head of cleaning Nahida.

  • Jarek from Ireland (9/10)

    Very nice and always smiling staff will welcome you every day. Well-kept resort… and most importantly, a heated swimming pool!! The location couldn't be better – the town itself is full of attractions, restaurants and bars. The whole is complemented by amazing views of Los Gigantos, plus shops at your fingertips. A great place to stay.

Surroundings

What’s nearby:

  • Teide National Park: 6 km

Restaurants & cafes:

  • Restaurant Domo Mia: 150 m
  • Restaurant Macaronesia: 150 m
  • Restaurant Tasca Marale: 150 m

Beaches in the neighbourhood:

  • La Arena Beach: 1.4 km
  • Playa de Santiago: 850 m
  • Callao Chico Beach: 3.2 km
  • Los Gigantes Beach: 1.4 km
  • Puerto Santiago Beach: 900 m

Closest airports:

  • Tenerife South Airport: 42 km
  • Tenerife North–Ciudad de La Laguna Airport: 75 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Children’s high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Solarium

Transport:

  • Car hire

Activities:

  • Beach
  • Tennis equipment Additional charge
  • Water park Additional charge Off-site
  • Snorkelling Additional charge Off-site
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site
  • Canoeing Additional charge Off-site
  • Windsurfing Additional charge Off-site
  • Fishing Off-site
  • Tennis court Additional charge Off-site

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Coffee house on site
  • Packed lunches
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Soundproofing

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Russian

Cleaning services:

  • Trouser press

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box Additional charge

Services & Extras:

  • Wake-up service
  • Wake up service/Alarm clock

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • Tour desk

Most popular facilities:

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Very good breakfast

Building characteristics:

  • Detached

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool bar

Parking Private parking is possible on site (reservation is not needed) and costs € 7 per day.:

  • Parking garage
  • Accessible parking
Image 5 of El Marques Palace by Intercorp Group
Image 6 of El Marques Palace by Intercorp Group

House Rules at El Marques Palace by Intercorp Group

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 16:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 10:00 to 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

8.3

Location:

8.8

Free WiFi:

8.4

Facilities:

8.1

Cleanliness:

8.3

Value for money:

8.4