

Hotel Description
Nestled in the heart of Puerto de la Cruz, a picturesque town on the northern coast of Tenerife, the island jewel of the Canary Islands, lies the charming boutique hotel El Balcón del Muelle. Perched atop a vibrant pedestrian street, this hidden gem offers a unique and tranquil haven for travelers seeking an authentic and immersive experience in the rich cultural tapestry of Spain’s Canary Islands.
As you step through the ornate wooden doors of El Balcón del Muelle, you are immediately enveloped in a warm and inviting atmosphere that seamlessly blends traditional Canarian architecture with modern comforts and amenities. The hotel’s strategic location on Calle Las Lonjas, a bustling street lined with charming shops, tapas bars, and local artisan studios, provides guests with the opportunity to immerse themselves in the heart of Puerto de la Cruz’s vibrant community.
The hotel’s 9.1 rating on review platforms is a testament to the exceptional level of service and attention to detail that the staff at El Balcón del Muelle strive to provide. From the moment you arrive, you are greeted with genuine hospitality and a genuine desire to ensure your stay is nothing short of extraordinary.
The hotel’s 16 elegantly appointed guest rooms, each situated on the fourth floor and accessible via a private entrance, offer a tranquil oasis amidst the bustling energy of the town. Designed with a harmonious blend of traditional Canarian aesthetics and modern comforts, the rooms feature warm, earthy tones, high ceilings, and large windows that flood the spaces with natural light and offer breathtaking views of the surrounding rooftops and the distant Atlantic Ocean.
Each room is meticulously appointed with thoughtful amenities, including plush bedding, high-quality linens, and a spacious private bathroom equipped with luxurious toiletries and a powerful rainfall shower. The attention to detail extends to the room’s technological features, which include complimentary high-speed Wi-Fi, flat-screen televisions, and climate control systems, ensuring that guests can enjoy a seamless and comfortable stay.
Beyond the guest rooms, El Balcón del Muelle boasts a range of shared spaces that have been expertly curated to cater to the diverse needs and preferences of its guests. The hotel’s intimate lounge area, adorned with cozy seating and a fireplace, provides a cozy respite for guests to unwind, read a book, or simply soak in the tranquil ambiance. The charming outdoor terrace, with its stunning views of the town and the distant ocean, is the perfect spot for guests to savor a refreshing beverage, indulge in a light snack, or simply revel in the beauty of their surroundings.
One of the hotel’s most impressive features is its rooftop terrace, which offers a panoramic view of Puerto de la Cruz and the majestic Mount Teide, the highest peak in Spain. This breathtaking vantage point serves as the ideal setting for guests to start their day with a delicious complimentary breakfast, featuring a diverse selection of locally sourced and freshly prepared items. Guests can also enjoy the serene ambiance of the rooftop terrace throughout the day, whether they’re seeking a quiet moment of reflection or a lively social gathering with fellow travelers.
The hotel’s commitment to sustainability and environmental consciousness is another aspect that sets El Balcón del Muelle apart. The property has implemented a range of eco-friendly practices, including the use of energy-efficient lighting, water-saving measures, and the sourcing of locally produced and organic ingredients for its culinary offerings. This dedication to sustainability not only aligns with the hotel’s ethos but also reflects the broader commitment of the Canary Islands to preserving the natural beauty and resources of this unique island paradise.
In addition to the exceptional amenities and facilities within the hotel, El Balcón del Muelle also serves as an ideal base for exploring the countless wonders of Puerto de la Cruz and the surrounding Tenerife region. The hotel’s knowledgeable and attentive staff are always on hand to provide recommendations and assistance, whether guests are interested in visiting the iconic Loro Parque, a world-renowned zoo and aquarium, hiking the lush Anaga Rural Park, or immersing themselves in the vibrant local culture through food, music, and art.
For those seeking a truly immersive and authentic experience in the Canary Islands, El Balcón del Muelle is the perfect choice. With its unparalleled attention to detail, commitment to sustainability, and unwavering dedication to providing exceptional hospitality, this boutique hotel offers a truly unique and unforgettable stay that will leave a lasting impression on its guests.
Rooms
- Deluxe Apartment with 2 × 2 single beds, 2 × 1 double bed, sofa bed and 1 sofa bed for 5 adults


Reviews
Atider from Hungary (10/10)
The flat was very modern with every accessories for a perfect stay. Ideal for larger families.
Jeremy from Canada (10/10)
The apartment was perfectly located in the heart of puerto de la cruz, while being completely soundproof so we could get some good rest at night. This place was absolutely perfect for our family of 3. It has everything you might need to cook and wash your clothes as well. But the best part of it was the unbeatable view of the sea and the stunning large balcony. Perfect to have a coffee on in the morning.
Carlos from Spain (10/10)
Las vistas son espectaculares. Las camas son cómodas. Muy amplio. Está cerca de todo y en zona muy tranquila sin ruidos, salvo el mar, lo cual es muy agradable.
Michael from Germany (8/10)
tolle Lage direkt über dem alten Hafen in Puerto, im 4. Stock (mit Fahrstuhl) mit hervorragendem Blick vom Balkon aufs Meer.
sehr geräumiges Appartement für 2 Personen, gut ausgestattet, funktionell und ruhig.
zentral gelegen im Touristen Hot Spot, alle notwendigen Geschäfte und Restaurants fußläufig zu erreichen.
Hervorragende Kommunikation mit der Vermietung.Santiago from Spain (9/10)
La vista, la amplitud y la luz y la atención
Martin from Austria (10/10)
Tolles Appartement, super Host! Toole App mit allen Informationen.
Carmen from Spain (10/10)
Un apartamento en el centro del Puerto de la Cruz al lado de todo y a la vez nada ruidoso. Perfecto para descansar y a la vez disfrutar de todo el ambiente que tiene el Puerto. Tal y como sale en las fotos, tiene un salón enorme con unas vistas preciosas, al lado del mar, es una calle peatonal, pero hay un parking gratuito enorme muy cerca.
Quiero destacar la atención de Yamir, que fue muy amable con nosotros.Beata from Poland (10/10)
Fantastyczny apartament. Przestronny, z wszystkimi udogodnieniami. Taras z bezpośrednim widokiem na ocean. Cicho, chociaż w samym centrum Puerto!. Bardzo wygodne łóżka. Byliśmy tam w 5 ( 5 znajomych) i mieliśmy bardzo dużo miejsca. Plus dwie łazienki. To był już mój drugi pobyt w apartamentach oferowanych przez tę firmę. Oba super! Ciągły kontakt z osobą opiekującą się apartamentem. Dzięki Yarmi!
Ulrike from Germany (9/10)
Die Lage des Apartments ist genial- der Blick vom Balkon immer wieder beeindruckend schön!! In der Umgebung findet man alle Geschäfte für das tägliche Leben, schöne Restaurants und Cafés!
Die Kommunikation mit dem Vermieter ist völlig unkompliziert und Fragen werden schnell beantwortet!!Zuzana from Slovakia (9/10)
Apartmán má veľmi dobrú lokalitu. Je priestraný, čistý a dobre vybavený. Naozaj sme boli spokojné s týmto ubytovaním. Komunikácia s prenajímateľom výborná. Vždy ochota pomôcť a poradiť.
SURROUNDINGS
What’s nearby:
- Taoro Park: 600 m
- Plaza Charco: 150 m
- Los Lavaderos: 19 km
- Botanical Gardens: 1.9 km
- San Felipe Castle: 1.1 km
- Teide National Park: 2.4 km
- Parque Natural El Montillo: 14 km
- Parque El Pinar, La Victoria: 10 km
- Parque Recreativo de los Nateros.: 16 km
- Circuito deportivo Avenida las Palmeras: 7 km
Restaurants & cafes:
- Restaurant La Cofradia: 8 m
- Cafe/bar The Molly Malone: 7 m
- Cafe/bar Spencer Anna Elizabeth: 7 m
Beaches in the neighbourhood:
- Playa Jardin: 1.1 km
- Playa Martianez: 1 km
- San Telmo Beach: 350 m
- Playa del Muelle: 50 m
- Playa de los Roques: 2.9 km
Public transport:
- Bus Puerto de la Cruz Bus Station: 850 m
Closest airports:
- Tenerife South Airport: 92 km
- Tenerife North–Ciudad de La Laguna Airport: 24 km
Facilities
Bedroom:
- Linen
Kitchen:
- Coffee machine
- Toaster
- Oven
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
Bathroom:
- Towels
- Bath or shower
- Private bathroom
- Hairdryer
- Shower
Outdoors:
- Balcony
Food & Drink:
- Tea/Coffee maker
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Outdoor & View:
- Sea view
Room Amenities:
- Ironing facilities
- Iron
Languages spoken:
- German
- English
- Spanish
- French
- Italian
- Swedish
Media & Technology:
- Satellite channels
- TV
Great for your stay:
- Private bathroom
- Balcony
- Free WiFi
- Air conditioning
- Kitchen
- Non-smoking rooms
- Washing machine
- Shower
- Lift
- Coffee machine


Rules
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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