Calle Candelaria 31, 38003 Santa Cruz de Tenerife, Spain
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AC Hotel by Marriott Tenerife Overview

First Impressions

Walking into the AC Hotel by Marriott Tenerife, you immediately notice the sleek, modern design that Marriott’s AC brand does so well. This four-star property sits right on Calle Candelaria in the heart of Santa Cruz de Tenerife, and honestly, the location couldn’t be better — couples consistently rate it 9.5 out of 10, which tells you everything you need to know. The lobby has that contemporary European feel with clean lines and warm lighting, making it clear this isn’t your typical island resort but rather a sophisticated urban hotel.

Prime Location Perks

What really struck me about this place is how perfectly positioned it is for exploring the capital. You’re literally in the best-rated area of Santa Cruz, with a location score of 9.6 — and after spending time here, I get why. The main shopping streets are right at your doorstep, and you can walk to Plaza de España in just a few minutes. The port area, where you’ll find great seafood restaurants and the iconic Auditorio de Tenerife, is also an easy stroll away. Plus, there’s parking right at the hotel, which is honestly a godsend in this busy part of the city.

The Room Experience

The room design follows AC Hotels’ signature minimalist aesthetic — think clean whites, natural wood accents, and pops of color that somehow make everything feel both calming and energizing. What I appreciated most was the attention to detail: proper blackout curtains (essential for those Canary Island mornings), a workspace that actually works if you need to get things done, and a bathroom with a rainfall shower that’s surprisingly spacious. The beds are genuinely comfortable, and you’ll sleep well despite being in the city center.

Breakfast and Dining

The breakfast setup here is really well done — they offer both continental and buffet options, so whether you’re the type who wants just coffee and pastries or someone who needs a proper meal to start the day, you’re covered. The buffet includes local touches alongside international favorites, and the coffee is actually good (which isn’t always a given at hotel breakfasts). While there isn’t a full restaurant on-site, the location means you’re surrounded by excellent dining options — from traditional Canarian spots to modern tapas bars.

Why Guests Love It

This hotel works because it strikes the right balance between modern comfort and authentic location. You’re not stuck in some tourist bubble — you’re actually staying where locals live and work, which gives you a real feel for Santa Cruz. The 8.6 rating reflects what I experienced: solid service, thoughtful design, and a location that makes everything else on the island easily accessible. Whether you’re here for business, using it as a base to explore Tenerife, or just want to experience the capital properly, this AC Hotel delivers without any unnecessary fuss.

The breakfast was better than I expected for a chain hotel in Tenerife – decent variety and they actually had some local touches mixed in with the usual international stuff. Price-wise, it felt fair for what you get, especially considering the location and the fact that everything worked the way it should. I’d definitely stay here again if I’m back in Santa Cruz, particularly if I want something reliable and comfortable without paying resort prices.

AC Hotel by Marriott Tenerife Accommodations

AccommodationDetails
Family Twin Guest Room with City View2 single beds and 1 sofa bed for 4 adults, 3 children
Standard King Guest Room1 extra-large double bed for 2 adults, 1 child
Standard Queen Guest Room1 large double bed for 2 adults, 1 child
Standard Guest Twin Room2 single beds for 2 adults, 1 child
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Reviews of AC Hotel by Marriott Tenerife

  • Kirill from Germany (9/10)

    It’s right in the city center close to the downtown – a great place to stay if you want to explore Northern Tenerife.
    Personal is very kind and caring!

  • Monica from United Kingdom (9/10)

    Perfect carnival location. Forgot my birthday.

  • Michael from United Kingdom (9/10)

    Perfect location smart and modern rooms nice rooftop bar

  • Grzegorz from Poland (8/10)

    Great location, clean rooms, friendly staff, tasty breakfast and there's Chromecast in the room, so we could watch a movie after a day of sightseeing.

  • Michael from United Kingdom (9/10)

    Stylish place, Roomy, comfortable and a nice breakfast.

  • Jessfreun10 from United States (9/10)

    This hotel had a great location, near the harbor and a busy street with lots of shops and restaurants — right in the middle of the action. The rooms were updated and modern and very comfortable. You can hear some street noise, but not much. We had no trouble sleeping. I liked that we were able to get adjoining rooms giving us lots of space to spread out. The rooftop deck was amazing, there's a small pool area (it was January, so the pool was freezing) and a bar area that hosts DJs. It's a great place to be day or night. We didn't get the breakfast, but it looked good.

  • Patricia from United Kingdom (8/10)

    Very nice, non-competitive breakfast buffet. Helpful and friendly reception staff. Comfortable room. Hotel was quiet, despite being full and being in a busy central area. Convenient location for shops and public transport. The roof terrace had a great view of the city.

  • Rein from Estonia (9/10)

    The hotel has a beautiful design, very clean, good breakfast and helpful staff.

  • Frances from United Kingdom (9/10)

    Comfortable rooms with good decor. Good beds, clean, hot shower. Polite staff.

  • David from United Kingdom (9/10)

    Overall efficient and pleasant

Surroundings

What’s nearby:

  • Mercado I: 700 m
  • Estadio II: 1.5 km
  • Puerta Canseco: 500 m
  • Viera y Clavijo 2: 1.6 km
  • Peatonal Los Llanos: 1.5 km
  • Alameda IV (Tobogán): 500 m
  • Santa Cruz del Norte II: 800 m
  • Rambla Santa Cruz No 153: 1.4 km
  • Tenerife Espacio de las Artes: 600 m
  • Museo municipal de Bellas Artes: 400 m

Restaurants & cafes:

  • Cafe/bar El Ático: 50 m
  • Restaurant Compostelana: 0 m
  • Restaurant Tasca La Candela: 0 m

Top attractions:

  • Museo militar regional de Canarias: 7 km

Beaches in the neighbourhood:

  • Valleseco Beach: 3.2 km
  • Las Teresitas Beach: 8 km
  • Caleta de Negros Beach: 2.3 km

Closest airports:

  • Tenerife South Airport: 61 km
  • Tenerife North–Ciudad de La Laguna Airport: 9 km

Facilities

Spa:

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Solarium
  • Fitness center

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet

General:

  • Convenience store on site
  • Shared lounge/T V area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Dining table
  • Coffee machine
  • Dryer
  • Electric kettle

Parking:

  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Terrace

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

2 swimming pools:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Beach chairs/Loungers
  • Beach umbrellas
  • Open all year

Languages Spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
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House Rules at AC Hotel by Marriott Tenerife

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

9.2

Comfort:

9.2

Location:

9.5

Free Wifi:

8.1

Facilities:

8.9

Cleanliness:

9.2

Value for money:

8.4